Order Processor (DBT-7)

Summary of Position
Responsible for processing all store merchandise orders in timely manner, considering inventory level and merchandise mix while supporting Field Management and company initiatives. Responsible for new store reports, validating inventory stores, assisting with process day changes, assisting with cycle counts and additional projects when needed.

Back-up for Frozen Food Order Processor:
Responsible for maintaining the store, vendor, DC and delivery day schedule for all Frozen Food freezer stores.  Processing all initial orders for the stores after freezer installation and coordinating communications across the supply chain to the departments involved.

Principal Duties and Responsibilities
  • Ensure timely completion of all daily DC to store order processing.
  • Process all DC to store merchandise orders in timely manner, considering inventory level and merchandise mix while supporting Field Management and company initiatives.
  • Execute all store processing exception schedules for store physical inventories provided by Logistics and from Inventory Control
  • Maintain the DC to store process and delivery schedules for all open stores. Execute all changes associated with quarterly realignments of processing and delivery schedules and associated exceptions to support 4th quarter sales and Distribution Center productivity.
  • Manage Cycle Count Process to support auto replenishment through accurate on hands.
  • Complete weekly order processing queries and reports for New Store team.
  • Support Field Management through processing of exception orders as needed.
  • Communicate merchandise request or concerns to supervisory staff and buying staff as needed.
  • Assist with the creation of special orders when needed
  • Assist with additional projects.

Secondary Duties & Responsibilities:
Back-up for Frozen Food Order Processor which responsibilities include:

  • Manage and maintain all changes to the Store Delivery Schedule to ensure orders are able to be submitted on time for the correct vendor DC.
  • Create all initial frozen food orders for the stores after their freezer installation is complete.
  • Monitor order submissions and exception reports for any potential issues and provide timely communication and resolution.
  • Support the stores when they call with questions or issues regarding their frozen food orders.
  • Review Frozen Food Discrepancy reports on a daily basis, contact store to obtain additional information, and send to vendor for resolution.
  • Assist with additional projects.
    Minimum Requirements/Qualifications
    • Minimum 2 years retail management experience.
    • Logical thinker, able to review available data and take action with the appropriate sense of urgency.
    • Strong decision making skills and excellent organization skills required.
    • Must be able to work effectively under deadlines while handling multiple priorities with little supervision.
    • Strong verbal and written communication skills.
    • Ability to interact effectively with all levels of management.
    • Knowledge and understanding of retail merchandise inventory control.
    • Excel experience strongly desired.
    Desired Qualifications
    • Allocation / Replenishment experience.
    • Knowledge of JDA Merchandise Management System.
    • AS400 or Showcase query experience strongly desired

For consideration please send your resume to Deborah Bailey at dalexander@vcwhamptonroads.org or

call 757-629-4697

10 digits - numbers only please. (eg. 7571234567
10 digits - numbers only please. (eg. 7571234567

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