Indirect Retail Sales Associate (CX-6)

As an Indirect Retail Sales Associate, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line ambassador of our organization. Working at a third party location, you will guide customers through the purchase decision, installation process and education of our company’s product and accessory offerings while providing an exceptional customer experience.

Primary Responsibilities and Essential Functions

  • Ensures individual sales, revenue, and customer experience targets are met
  • Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needs
  • Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence
  • Executes promotions and campaigns designed to increase brand equity and achieve sales objectives
  • Ensures sales area remains well merchandised, clean, and visually appealing at all times
  • Participates in workshops, special events, and product demonstrations to drive customer loyalty
  • Continuously expands knowledge of current company’s products as well as competitor product offerings by participating in regular training classes inside and outside of the store
  • May be required to work in other locations that are in proximity to ‘home store’ to meet the needs of the business
  • Provides support for other sales agents as needed to ensure optimal customer service
  • Assists with other duties as requested

Qualifications:

Minimum

  • HS diploma, GED or relevant work experience
  • Ability to meet established sales, retention, and customer experience targets
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Computer literacy with an aptitude for learning communication products and services
  • Must have reliable, consistent transportation and ability to work at a variety of retail locations
  • Track record of high individual performance with demonstrated financial result in sales and retention
  • Strong interpersonal and communication skills to effectively sell products using a solutions-based approach
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
  • Ability to lift 25-50 pounds to help manage stock room inventory
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
  • Additional Vendor Background Checks, Training or Certification may be required based on assigned Third Party Location.

Preferred 

  • 1 or more year of experience in related field (i.e. Sales, Retail Sales, etc.)
  • AS/AA or Technical Certification in related discipline desired
  • Previous experience with store operational duties
  • Cash handling and previous billing system experience
  • Advanced knowledge of company’s products and services

For consideration please send your resume to Deborah Bailey at dalexander@vcwhamptonroads.or or call 757-629-4697

10 digits - numbers only please. (eg. 7571234567
10 digits - numbers only please. (eg. 7571234567

Please Answer All Of The Following Questions.

Please Answer All Of The Following Questions If This Application Is For A Driving Or Transportation Position:

Upload your CV/resume or any other relevant file. Max. file size: 128 MB.