UNIVERSAL HOME TECH
Having a career in cable television doesn’t mean you have to audition for a reality show. In fact, working as a Universal Home Technician is a pretty sweet gig that doesn’t even involve surviving on an island with strangers or being cutthroat in a kitchen. If Tech Installer or Maintenance Technician skills in your wheelhouse, this might be a role in which you were meant to play.
What You’ll Do
• Install, disconnect, and troubleshoot products, working with things like alarms, low voltage electricity, and color-coded wires.
• Just to bring a little paperwork into your world, you’ll document the results of each of your visits.
• Share our amazing products, how to use them, and what upgrades are available.
• Guide customers through the legal linguistics of waivers, agreements, and release forms.
• Drive a company vehicle, which includes planning your daily route, ordering necessary equipment, and supplying, stocking, and maintaining your vehicle (including but not limited to your favorite passenger seat snack).
• Take part in training sessions, so you can be up to speed on our latest products, services, and safety guidelines. It’s all designed to keep you between the lines.
Qualifications:
Minimum
● Valid driver’s license and a good driving record.
● 1-year experience in a comparable field (e.g., related hands-on trade role).
● 1-year direct customer service experience.
● PC / Windows software skills.
● Stable work history.
● Ability to work required shifts and overtime (if necessary).
Preferred
● High school diploma or GED equivalent preferred; post-high school
education a plus.
● 5+ years experience specifically in service installation and repair in
multiple service providers and/or telecommunications environments.
For consideration please send your resume to Deborah Bailey at dalexander@vcwhamptonroads.org